Refund Policy

Thank you for your purchase! We hope you are completely satisfied. However, if you are not, you may return your item within 14 days of the purchase date for a full refund, provided the product is untouched and in its original packaging.

Returns
All returns must be postmarked within 14 days of the purchase date and must be in new, unused condition with all original tags and labels attached.

Return Process
To initiate a return, please email customer service at shop.respireon@gmail.com to obtain a Return Merchandise Authorization (RMA) number. Once you have the RMA number, securely package the item in its original packaging, include your proof of purchase, the mailing address will be provided to you. 

You will be responsible for all return shipping charges. We recommend using a trackable shipping method. If you prefer, you may use the prepaid shipping label included with your package; please note that a $2 fee will be deducted from your return for this service.

Refunds
Once we receive and inspect your return, we will process your refund within 3-5 business days. Please allow 3-5 billing cycles for the refund to appear on your credit card statement, depending on your bank. You will receive an email notification once your return has been processed.

 Additional Information
A 10% restocking fee will apply to returns over $100. Please note that sale items are FINAL SALE and cannot be returned.

Questions
If you have any questions regarding our return policy, please contact us at shop.respireon@gmail.com.

Thank you for choosing Respireon!